Every item is designed by us (Yonna & Ron) with a focus on style, comfort, and personality. We create pieces that look good in your home, feel great for your pet, and last through real daily use.
Do you make products for both dogs and cats?
Absolutely. Some are dog-specific, some cat-specific, and many fit both because good design shouldn’t discriminate.
Where are the products made?
All Windy products are designed by us in-house. Each item is made to order using high-quality production processes, so every piece arrives fresh, clean, and crafted just for you. This approach ensures consistent quality and avoids old or mass-produced inventory.
Can I return or exchange an item?
Because each Windy product is made to order, we’re not able to accept returns or exchanges for reasons such as size, color, or change of mind. If your item arrives damaged, misprinted, or incorrect in any way, please contact us within 7 days of delivery and we’ll replace it at no extra cost. Your satisfaction means everything to us, and we’ll always make it right when something goes wrong.
What should I do if my item arrives damaged or incorrect?
If your order arrives damaged, misprinted, or not what you expected, please contact us within 7 days of receiving it and include clear photos of the issue. We’ll review it right away and send you a replacement at no extra cost. There’s no need to return the original item.
How do I choose the right size?
Sizing depends on the product. Items like bandanas and pet shirts include a detailed size guide on their product page, and we always recommend checking the measurements before ordering since each item is made to order. Products that come in one size such as mats, bowls, and tags have their exact dimensions clearly listed so you know exactly what to expect. If you’re unsure about sizing for wearable items, feel free to send us a photo or your pet’s measurements and we’ll be happy to help.
Do you offer international shipping?
Not yet, only USA
How can I contact support?
You can reach us directly at: Email: WindyPetSupport@proton.me 📧
We’re here to help with anything you need.
Is Windy a real dog?
Yes! Windy is our real Bichon Frise and the heart behind this brand. He inspired everything we create and reminded us how much personality every pet carries. What started with him has grown into something bigger, a space made for pets everywhere to express who they are and let their personalities shine.