Frequently Asked Questions
We currently ship within the United States only.
Orders are typically processed within 2 to 4 business days. Once shipped, delivery usually takes 3 to 6 business days depending on your location.
Most orders arrive within 5 to 10 business days.
Yes. We offer free U.S. shipping on orders over $75.
As soon as your order ships, you’ll receive a tracking link via email so you can follow it every step of the way.
Absolutely. We don’t do “just cute”, we do cute that lasts.
Every Windy product is designed with both style and durability in mind, using high-quality materials that can handle everyday use (and a little pet drama).
From the print to the finish, every detail is made to look good, feel good, and actually last.
Yes. Windy products are designed for both dogs and cats, unless stated otherwise. We recommend checking each product page for details to find the perfect fit.
Each product page includes sizing information to help you choose the best fit.
If you’re between sizes or unsure, we usually recommend going one size up for extra comfort.
Since all Windy products are made to order just for you, we don’t accept returns or exchanges for reasons like wrong size, change of mind, or ordering by mistake.
We always recommend double-checking product details before placing your order to make sure it’s the perfect fit.
If something isn’t right, we’ve got you.
Contact us within 7 days of delivery with your order number and clear photos, and we’ll take care of it.
You can reach us anytime through our Contact page.
Questions, drama, or compliments we’re all ears.